Hotel/Motel Telephone (PABX) System 

Hotel or Motel Hospitality environments have unique requirements. Guests demand many of the features they have become accustomed to, both at home and work, from the hotel’s phone system, while retaining easy access to hotel services. Because LG Nortel Hospitality systems have been designed specifically for the industry, they provide these features, along with reliability and quality of service that have made LG one of the world’s most respected brands in electronics.

Extensive voice messaging solutions that help your guests stay in touch. Value added features that help your staff service your guests professionally such as guest name display or maid status. Tailor made features such as check-in/check-out functions, wake up calls, child monitoring or pre-paid call limit. Just some examples of how LG Nortel Hospitality provides the features that help maintain guest comfort and satisfaction - and helps to improve your bottom line.

LG Nortel Hospitality is available in many configurations. The modular design and flexibility makes Hospitality suitable for an 8- room guesthouse right up to 400-room hotel complex.

LG Nortel Hospitality can be used as a stand-alone system, integrated with hotel management software or interfaced to a new or existing front of house PMS package. Whichever you choose, be assured that both your guests and staff will have access to one of the leading hospitality solutions in the market place.

Designed for ease of use, manufactured to ensure reliability and competitively priced, LG Nortel Hospitality systems are an asset to your business. Packed with features that can be invoked to suit your operation and to handle the communications needs from guest rooms and hotel administration, you’ll be convinced that nothing is as welcoming as LG’s smiling face…

Guest Satisfaction - Intelligent Messaging

Guests can receive messages in their voice-mail box or as a message from, for example, the front-desk or concierge, all indicated by the phone’s message lamp. Message retrieval is as easy as one touch – and the system’s intelligence directs the guest’s enquiry call to the message origination automatically –voice mail system, front desk etc. The lamp is extinguished when the last message is retrieved (or erased, in the case of voice messages). On check-out, any remaining voice messages are automatically erased from the internal messaging system.

Wake-Up call

Guests can either program their own wake-up call or have the front desk do it for them. A wake-up message can be played to the guest.
Room to Room Dialing
Guests can call friends or colleagues staying in the hotel. This feature can be enabled or disabled on a room, group or system basis.

Guest Privacy

Guests can activate ‘do not disturb’ feature on their extension preventing incoming calls. Alternatively calls can be forwarded to the guests mailbox. Do not disturb may be overridden by front desk in cases of emergency.

Direct Indial

Guest rooms can be called directly by outside parties, which is particularly useful in long-stay businesses such as nursing homes or retirement complexes.

Information Messaging

Recorded information about hotel services may be made available to guests. Guests can access this information at the touch of a button.

Guest Access Rights – Class of Service

Guests may be assigned various levels of access to telephone functions and outgoing call destinations

DECT Wireless Handsets

The system can be equipped with LG’s system integral DECT (Digital Enhanced Cordless Telephony) wireless handsets. This may be made available to your staff or guests, providing the guest with on-the-move access, just as if they were in their room, and ensuring staff can be contacted at any time.
For smaller establishments, the DECT system ensures that no call ever goes unanswered, or door-phone unattended by providing a mobile front-desk!